Flask API python scripts configuration files

contact_api.py

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+from flask import Flask, request, jsonify
+from ticket_handler import process_submission
+import logging
+
+app = Flask(__name__)
+logging.basicConfig(level=logging.INFO)
+
+@app.route("/contact", methods=["POST"])
+def contact():
+    data = request.get_json() or {}
+    try:
+        full_name = data.get("name", "").strip()
+        email     = data.get("email", "").strip()
+        message   = data.get("message", "").strip()
+
+        # split full name
+        parts = full_name.split()
+        first_name = parts[0] if parts else ""
+        last_name  = " ".join(parts[1:]) if len(parts) > 1 else ""
+
+        process_submission({
+            "first_name": first_name,
+            "last_name":  last_name,
+            "email":      email,
+            "message":    message
+        })
+
+        return jsonify({"status": "success"}), 200
+    except Exception as e:
+        logging.exception("❌ Error in /contact:")
+        return jsonify({"status": "error", "message": str(e)}), 500
+
+if __name__ == "__main__":
+    app.run(host="0.0.0.0", port=8000)

ticket_handler.py

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+import requests
+import json
+
+# ————————————— Environment / Credentials —————————————
+TWENTY_API_KEY        = "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJmY2UyYjc4OS1iY2Y4LTQzMjAtYjEyZS0yMjUyZDZkNzhlZjUiLCJ0eXBlIjoiQVBJX0tFWSIsIndvcmtzcGFjZUlkIjoiZmNlMmI3ODktYmNmOC00MzIwLWIxMmUtMjI1MmQ2ZDc4ZWY1IiwiaWF0IjoxNzUwODU4OTI4LCJleHAiOjQ5MDQ0NTg5MjcsImp0aSI6ImNiOTcxMjEyLWExYjAtNGU5NS1hYjI5LWU3YjdiN2E4YWUwMyJ9.mujCJqNnnk0xcQ0VP8m9uLzzXDtjH9AGi0RF2I8VXHA"
+TWENTY_API_BASE       = "https://crm.toothfairyai.com/rest"
+ZAMMAD_URL            = "https://zammad.toothfairyai.com"
+ZAMMAD_TOKEN          = "Ljej6w4vyEp4P4ES95Fi8bxL4Yj6h1G5y7SXMnWnx-EFKDPE6q3wkMdWXSKHy062"
+ZAMMAD_GROUP          = "Users"
+
+GRAPH_TENANT_ID       = "3ef5b73c-24f4-4f88-b1dd-c136f2ceaf1f"
+GRAPH_CLIENT_ID       = "6a426d19-7f5b-4ab3-9fe8-b6b457f3375b"
+GRAPH_CLIENT_SECRET   = "Vpu8Q~z4qFxIcFDIWM664bcxN5KU1PgDMk91kaNm"
+GRAPH_FROM_ADDRESS    = "support@toothfairyai.com"
+
+CUSTOMER_REPLY_SUBJECT = "Thanks for contacting ToothFairyAI"
+SALES_EMAIL            = "daniel.grozdanovic@icloud.com"
+SUPPORT_EMAIL          = "daniel.grozdanovic@toothfairyai.com"
+
+# ————————————— Helpers —————————————
+
+def is_business_opportunity(text):
+    keywords = ["partner", "quote", "enterprise", "demo", "pricing", "ai", "onboarding"]
+    return any(kw in text.lower() for kw in keywords)
+
+def push_to_twenty(sub):
+    url = f"{TWENTY_API_BASE}/people"
+    headers = {
+        "Authorization": f"Bearer {TWENTY_API_KEY}",
+        "Content-Type":  "application/json"
+    }
+    payload = {
+        "name": {
+            "firstName": sub["first_name"],
+            "lastName":  sub["last_name"]
+        },
+        "position": "first",
+        "emails": {
+            "primaryEmail":     sub["email"],
+            "additionalEmails": []
+        }
+    }
+    res = requests.post(url, headers=headers, json=payload)
+    res.raise_for_status()
+    return res.json()["data"]["createPerson"]["id"]
+
+def create_zammad_ticket(submission, is_lead):
+    import json
+
+    url = f"{ZAMMAD_URL}/api/v1/tickets"
+    headers = {
+        "Authorization": f"Token token={ZAMMAD_TOKEN}",
+        "Content-Type":  "application/json"
+    }
+
+    name         = f"{submission['first_name']} {submission['last_name']}".strip()
+    ticket_title = f"{'Sales' if is_lead else 'Other'}: {name}"
+    message      = submission["message"]
+    real_email   = submission["email"]
+    customer     = "support@toothfairyai.com"  # hardcoded Zammad user
+
+    article = {
+        "subject":  ticket_title,
+        "body":     f"Name: {name}\nEmail: {real_email}\n\nMessage:\n{message}",
+        "note":     message,
+        "type":     "note",         # ✅ NOT "email"
+        "internal": False
+    }
+
+    payload = {
+        "title":    ticket_title,
+        "group":    ZAMMAD_GROUP,
+        "customer": customer,
+        "article":  article
+    }
+
+    res = requests.post(url, headers=headers, json=payload)
+    if res.status_code not in (200, 201):
+        print("→ Zammad create-ticket ERROR:", res.status_code, res.text)
+        print("→ Payload was:", json.dumps(payload, indent=2))
+        res.raise_for_status()
+
+    return res.json()
+
+def tag_zammad_ticket(ticket_id, tag):
+    url = f"{ZAMMAD_URL}/api/v1/tickets/{ticket_id}"
+    headers = {
+        "Authorization": f"Token token={ZAMMAD_TOKEN}",
+        "Content-Type":  "application/json"
+    }
+    res = requests.put(url, headers=headers, json={"tags": [tag]})
+    res.raise_for_status()
+    return res.json()
+
+def get_graph_token():
+    url  = f"https://login.microsoftonline.com/{GRAPH_TENANT_ID}/oauth2/v2.0/token"
+    data = {
+        "client_id":     GRAPH_CLIENT_ID,
+        "client_secret": GRAPH_CLIENT_SECRET,
+        "grant_type":    "client_credentials",
+        "scope":         "https://graph.microsoft.com/.default"
+    }
+    headers = {"Content-Type": "application/x-www-form-urlencoded"}
+    res = requests.post(url, data=data, headers=headers)
+    res.raise_for_status()
+    return res.json()["access_token"]
+
+def send_email(to, subject, body):
+    token = get_graph_token()
+    url   = f"https://graph.microsoft.com/v1.0/users/{GRAPH_FROM_ADDRESS}/sendMail"
+    headers = {
+        "Authorization": f"Bearer {token}",
+        "Content-Type":  "application/json"
+    }
+    payload = {
+        "message": {
+            "subject": subject,
+            "body": {
+                "contentType": "Text",
+                "content":     body
+            },
+            "toRecipients": [
+                {"emailAddress": {"address": to}}
+            ]
+        }
+    }
+    res = requests.post(url, headers=headers, json=payload)
+    if res.status_code != 202:
+        print(f"❌ Graph email failed: {res.status_code} {res.text}")
+
+# ————————————— Orchestrator —————————————
+
+def process_submission(sub):
+    is_lead = is_business_opportunity(sub["message"])
+    crm_id  = push_to_twenty(sub)
+    tag     = "sales" if is_lead else "other"
+
+    ticket = create_zammad_ticket(sub, is_lead)
+    tag_zammad_ticket(ticket["id"], tag)
+
+    send_email(
+        to=sub["email"],
+        subject=CUSTOMER_REPLY_SUBJECT,
+        body=(
+            f"Hi {sub['first_name']},\n\n"
+            f"Your ticket “{ticket['title']}” (ID #{ticket['id']}) is in our system—"
+            "we'll be in touch soon.\n\nCheers,\nThe ToothFairyAI Team"
+        )
+    )
+
+    internal_to   = SALES_EMAIL if is_lead else SUPPORT_EMAIL
+    internal_subj = "🚀 New Business Lead" if is_lead else "ℹ️ New Inquiry"
+    send_email(
+        to=internal_to,
+        subject=internal_subj,
+        body=(
+            f"CRM ID: {crm_id}\n"
+            f"Zammad Ticket: #{ticket['id']} (Title: {ticket['title']}, Tag: {tag})\n"
+            f"Name: {sub['first_name']} {sub['last_name']}\n"
+            f"Email: {sub['email']}\n"
+            f"Message:\n{sub['message']}"
+        )
+    )